Terms and Conditions of Sale (TCS)
By visiting this site and/or purchasing one of our products, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Sale," "Terms of Sale and Use," "Terms"), including those additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Sale and Use apply to all users of this site, including but not limited to users who are browsers, vendors, customers, merchants, and/or content contributors.
Please read these Terms of Sale and Use carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these Terms of Sale and Use. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use the services offered on it. If these Terms of Sale and Use are considered an offer, acceptance is expressly limited to these Terms of Sale and Use.
All new features and tools that will be added to this store in the future will also be subject to these Terms of Sale and Use. You can consult the most recent version of the Terms of Sale and Use at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Sale and Use by posting updates and/or modifications on our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website after the posting of any changes constitutes your acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.
ARTICLE 1 – CONDITIONS FOR USING OUR ONLINE STORE
By accepting these Terms of Sale and Use, you declare that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any minor dependents of yours to use this website.
You must not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses, or any other code of a destructive nature.
Any breach or violation of these Terms of Sale and Use will result in the immediate termination of your Services.
ARTICLE 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
You understand that your content (not including your credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express prior written permission from us.
The headings used in this agreement are included for your convenience only and will not limit or otherwise affect these Terms.
ARTICLE 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The content of this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, by its nature, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
ARTICLE 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third party for any price change, suspension, or discontinuance of the Service.
ARTICLE 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through our website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
ARTICLE 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, please consult our Return Policy.
ARTICLE 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Sale and Use.
ARTICLE 8 – THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
ARTICLE 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Sale and Use.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
ARTICLE 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. Click here to view our Privacy Policy.
ARTICLE 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
ARTICLE 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Sale and Use, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
ARTICLE 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall SARL ADALGYSE, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.
ARTICLE 14 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless SARL ADALGYSE, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms and Conditions of Sale and Use or the documents they reference, or your violation of any law or the rights of a third party.
ARTICLE 15 – SEVERABILITY
In the event that any provision of these Terms and Conditions of Sale and Use is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions of Sale and Use, such determination shall not affect the validity and enforceability of any other remaining provisions.
ARTICLE 16 – TERMINATION
The obligations and liabilities incurred by the parties prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms and Conditions of Sale and Use are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions of Sale and Use at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If, in our sole discretion, we deem that you fail, or if we suspect that you have been unable to comply with the terms of these Terms and Conditions of Sale and Use, we may also terminate this agreement at any time without prior notice and you will remain liable for all amounts due up to and including the date of termination; and/or we may deny you access to our Services (or any part thereof).
ARTICLE 17 – ENTIRE AGREEMENT
Any failure by us to exercise or enforce any right or provision of these Terms and Conditions of Sale and Use shall not constitute a waiver of such right or provision.
These Terms and Conditions of Sale and Use and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous communications, proposals and agreements, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions of Sale and Use).
Any ambiguities in the interpretation of these Terms and Conditions of Sale and Use shall not be construed against the drafting party.
ARTICLE 18 - RETENTION OF TITLE
Regardless of the payment method, the delivered products remain the exclusive property of SARL ADALGYSE until full and unconditional payment. Payment is made before product delivery.
This clause, applicable under Law no. 80.335 of May 12, 1980, relating to the effects of retention of title clauses in sales contracts, is also enforceable against third parties in the event of the buyer's cessation of payments and collective proceedings.
PAYMENT
It is expressly agreed that, unless a request for extension is made in a timely manner and granted by La bijouterie SARL ADALGYSE, failure to pay for our products by the due date will automatically result, regardless of the payment method agreed upon, in the immediate exigibility of all remaining sums due by the client, as well as the application of late payment penalties to be paid by the buyer, set at two and a half times the legal interest rate in force on the scheduled due date, with any month started being fully due, without prejudice to collection costs and damages equal to 15% of the unpaid amount.
The amount of late payment interest may be automatically deducted from any discounts, rebates, or allowances specifically granted by La bijouterie ADALGYSE BIJOUX.
La bijouterie ADALGYSE BIJOUX reserves the right to suspend or terminate all current orders of the Client, after sending a formal notice that has remained unsuccessful.
Payment for your purchases is made in cash:
- By credit card
- by bank transfer
- By money order
Payments by check, money order or bank transfer must be received by La bijouterie SARL ADALGYSE within 8 business days. Otherwise, the availability indicated at the time of the order will no longer be guaranteed.
La bijouterie SARL ADALGYSE will inform the customer of the new delivery time if necessary. If payment is not received within 15 days, the order will be automatically cancelled.
ARTICLE 19 – MODIFICATIONS TO THE GENERAL TERMS AND CONDITIONS OF SALE AND USE
You can consult the most recent version of the General Terms and Conditions of Sale and Use at any time on this page.
We reserve the right, at our sole discretion, to update, modify or replace any part of these General Terms and Conditions of Sale and Use by posting updates and changes on our site. It is your responsibility to visit our site regularly to check for changes. Your continued use of or access to our site after the posting of any changes to these General Terms and Conditions of Sale and Use constitutes acceptance of these changes.
ARTICLE 20 – CONTACT DETAILS
Questions concerning the General Terms and Conditions of Sale and Use should be sent to caroline@adalgyse.fr.
DELIVERY
Delivery costs are applicable according to the information indicated on the website
www.adalgyse-bijoux.fr reserves the right to modify its delivery rates at any
time but delivery costs will be charged based on the rates in effect at the time of order registration.
Products are delivered to the delivery address you indicated during the order process. The delivery time is 10 working days from receipt of payment. These correspond to usual average times and correspond to processing and delivery times for mainland France. However, payment validation and order shipping times vary depending on the payment method chosen and can be up to the legal limit of 30 days.
In case of delivery delay, the customer can contact Adalgyse customer service
jewelry at 06-14-31-62-98 or by email at caroline@adalgyse.fr. The Customer has the option to cancel their Order if its delivery has not occurred at the latest ten working days after the delivery date indicated by adalgyse-bijoux.fr unless this delivery delay is due to a case of force majeure within the meaning of French case law or a shipping delay, adalgyse-bijoux.fr cannot then be held responsible for the consequences and the Customer cannot benefit from any damages, withholding or order cancellation.
In case of cancellation adalgyse-bijoux.fr will make a refund request to its bank for the Customer within 10 working days following the customer's cancellation request.
The Customer must indicate on the delivery note, before any signature, any package or
missing, damaged or non-compliant product.
It is the Customer's responsibility to guarantee their rights by complying with Article L133-3 of the
Commercial Code and to carry out the necessary checks upon receipt of the goods, to make all reservations if necessary and, for any damage found, to notify us immediately by registered letter with acknowledgment of receipt within three days under penalty of forfeiture.
PAYMENT
For your security, payments are given our full attention. We systematically verify the concordance of the information we have. In order to effectively combat the fraudulent use that could be made of your payment methods, Adalgyse Bijoux reserves the right to request a photocopy of the buyer's identity card as well as proof of address for all orders.
- Bank transfer:
The transfer must reach Adalgyse Bijoux within 4 working days, otherwise,
the availability indicated at the time of the order will no longer be guaranteed, the order will be automatically cancelled.
If the Customer wishes to pay by another payment method, they must first
contact Adalgyse Bijoux customer service at 06-14-31-62-98 or by email at
caroline@adalgyse.fr and await the express written agreement of Adalgyse Bijoux.
Unless Adalgyse Bijoux has given prior express agreement for an extension of
the due date appearing on the invoice, any delay in payment cumulatively entails: the immediate and automatic enforceability of all sums due by the Customer, regardless of the planned method of payment, the application of late payment penalties set at one and a half times the legal interest rate in force at the planned due date, any month started being fully due, invoicing, by way of a penalty clause, of a lump sum of 15 euros per file. In addition, Adalgyse Bijoux reserves the right to suspend or cancel all current orders of the Customer, after sending a formal notice that has remained unsuccessful. The amount of late interest may be automatically deducted from all discounts, rebates or allowances specially granted by Miller.
Shipping Policy: secured and free delivery in mainland France, within the European Union, and is carried out by Colissimo, Chronopost, DHL or Declared Value. Shipping costs apply for destinations outside these zones; they are calculated before payment. All packages are insured for their value.
Please note that the deadlines indicated above may be extended in case of a special request (for example, resizing a ring).
In mainland France, jewelry is delivered in 1 to 4 working days.
In the European Union, jewelry is delivered in 2 to 5 working days.
In the rest of the world, jewelry is delivered in 3 to 8 working days. (Any taxes and customs duties are the responsibility of the buyer. We decline all responsibility for delivery delays due to the customs clearance process.
SATISFIED OR REFUNDED
You have 14 days from receipt to return the
product that does not suit you. In accordance with the law, the product(s) will be fully refunded. The Customer wishing to return a product must make a detailed written request before any return. After express acceptance by Adalgyse Bijoux, the Customer may proceed with the return of the product. Adalgyse Bijoux will, at the Customer's choice, exchange or refund the product(s). Returns are to be made to Adalgyse Bijoux, 20 Bd Fifi Turin 13010, in their original packaging, complete (accessories, instructions, etc.) in perfect condition, and accompanied by the original invoice. Incomplete, damaged, or soiled items returned by the Customer will not be accepted, nor will products that have been modified.
The refund will be deferred until the goods are received.
If you have exceeded the legal period of 14 days, Adalgyse Bijoux may, on a case-by-case basis, take back your item and credit your customer account with the corresponding value, without any obligation. In all cases, return shipping costs are the responsibility of the customer.
Returns, refunds and resizing:
You have 14 days to return any in-stock jewelry that does not suit you and receive a full refund (unworn jewelry, in its original condition, and without traces or marks). Return shipping costs are the responsibility of Sarl Adalgyse Bijoux.
Once your cancellation request has been made, you have a maximum of 14 calendar days to return the jewelry.
Jewelry that has been personalized or modified (engraving, resizing, etc.) is not eligible and cannot be returned under these conditions.
Resizing: Unless exceptions (e.g., a ring entirely paved with stones), rings can be resized, contact us to find out more.
In case of damaged, broken, non-compliant jewelry, or an incomplete order, contact us to arrange for repair, exchange, or refund.